About

 

QUALITY WITH VIETNAMESE SANITARY CERAMICS

As we set our objective to be about our customers’ success, Gia Thanh Productions Co. Ltd always aims to increase customers’ benefits, respect, listen and constantly strive to improve products quality to continuously meet the highest expectations of our customers.

 

COMMITMENTS OF SALE

    •  Commitment to delivery:

    We commit to customer support services such as delivery, and freight forwarding. After both parties have confirmed the purchase, we will proceed the order immediately to deliver our products according to the agreement regarding the place, the method, and time of delivery that have been approved by our customers.

     

    • Commitment to quality:

    We are committed to offer quality products in a timely manner to attain completely our customer satisfaction. Moreover, we constantly re-examine our processes and system to continuously improve our services. For any damaged product that was caused by the factory, we compensate according to our warranty policy.

    • Warranty commitment:

    Products are guaranteed a-12-months warranty. Defective products caused by the manufacturer are subjected to warranty policy.

    • Commitment to price:

    Gia Thanh Co. Ltd. is committed to provide customers with high quality products that are at a market competitive price. In addition, there is a flexible pricing policy. When there are fluctuations in input prices, the company will have reasonable price adjustment policy, ensuring the benefits for both parties.